j baji's Privacy Policy

This privacy policy applies to all users of the j baji website and related services. It takes effect whether you create an account, use our betting or gaming services, or simply browse the site.

j baji places the highest priority on the privacy of its users. This policy has been created so that you can clearly understand — what information we hold, why we hold it, and whether that information is disclosed anywhere.

The Terms and Conditions and this privacy policy apply together to the use of all services on our site. By continuing to use the services, you are considered to have given your consent to both documents.

This policy has been drawn up in accordance with applicable laws and regulations of Bangladesh. In the event of any interpretive conflict, the laws of Bangladesh shall apply.

2.1 Identity Information

At the time of account registration, j baji may collect the following information:

• Full name
• Date of birth (for age verification — to confirm 21+)
• Mobile number
• Email address
• National ID card or passport number (at the time of account verification)

2.2 Financial Information

We collect your payment-related information to process deposits and withdrawals. This may include your bKash, Nagad, Rocket, or Upay number and bank account details. Full payment card numbers are not stored on our servers.

2.3 Activity Information

Your betting history, game play records, deposit and withdrawal history, and promotional claim details are stored automatically.

2.4 Technical Information

IP address, device type, browser information, operating system, login time, and session data are logged automatically. This information is used primarily to ensure security.

j baji collects information in the following ways:

• Directly provided: Information you give us yourself during registration, verification, or when contacting support.
• Automatic collection: Through cookies, log files, and similar technologies while you browse the site.
• Payment processors: Transaction information sent by the payment gateway during a deposit or withdrawal.
• Identity verification services: Information received from third-party KYC services during the account verification process.

We do not collect any sensitive personal information without your knowledge or consent.

Collected information is used for the following legitimate purposes:

4.1 Service Operations

• Creating and managing accounts
• Providing betting and gaming services
• Processing deposits and withdrawals
• Managing bonuses and promotions

4.2 Security and Verification

• Identity verification and age confirmation
• Preventing fraud and unauthorised access
• Monitoring suspicious financial activity

4.3 Customer Service

Collected information is used to communicate with you, resolve complaints, and provide support. j baji's customer service team provides assistance 24/7 in Bengali and English.

4.4 Site Improvement

User experience is analysed to improve the site's functionality and content. Information used for this purpose is generally anonymised.

j baji uses industry-standard SSL encryption technology for all data transfers and storage. Our servers are operated in secure data centres and undergo regular security audits.

5.1 Retention Period

Information is retained while your account is active and for a defined period after it is closed. Records of financial transactions may be kept for an extended period in accordance with legal obligations.

5.2 Access Controls

Only authorised staff are granted access to personal information within necessary limits. All staff are trained on privacy protection and are required to sign confidentiality agreements.

5.3 Response to Data Breaches

In the event of a data breach, j baji will promptly notify affected users and take the necessary steps to remedy the damage.

j baji does not sell your personal information to third parties. However, information may be disclosed in the specific circumstances described below:

6.1 Service Provider Partners

Trusted third parties are engaged to handle services such as payment processing, identity verification, and fraud detection. These partners receive only the information necessary for their specific task and are bound by strict confidentiality agreements.

6.2 Legal Obligations

Information may be disclosed in response to a court order, government directive, or other legal process. In such cases, j baji will endeavour to notify users where possible.

6.3 Business Changes

In the event of a sale, merger, or restructuring of the business, user information may be transferred to the new entity, but the terms of this privacy policy will remain in force.

Cookies and similar technologies are used on the j baji website. These are stored as small data files in your browser and help improve your experience on the site.

7.1 Essential Cookies

These cookies are necessary for maintaining login sessions, ensuring security, and core site functionality. They cannot be disabled, as doing so would prevent the site from working correctly.

7.2 Analytics Cookies

Analytics cookies are used to understand site traffic and usage patterns. The information collected is generally kept in anonymised form and is used to improve the quality of the site.

7.3 Managing Cookies

You can control or delete cookies from your browser settings. However, disabling certain cookies may limit the functionality of the site.

As a user of j baji, you have the following rights regarding your personal information:

• Right to know: You can find out what information we hold about you and how we use it.
• Right to correction: If any of your information is incorrect or incomplete, you can request that it be corrected.
• Right to deletion: In certain circumstances you can request that your information be deleted, although some information may need to be retained due to legal obligations.
• Right to object: You can object to your information being used for a specific purpose.
• Right to portability: You can request to receive your own information in a usable format.

To exercise any of these rights, contact our support team via live chat or send a request by email. We will endeavour to respond within a reasonable time.

All services at j baji are strictly for persons aged 21 or above. No information is knowingly collected from anyone under the age of 21.

Age is verified at the time of registration. If it comes to our attention that a minor has opened an account using false information, that account will be closed immediately and the collected information will be deleted.

We are mindful of building responsible gaming habits. For more details, please read our Responsible Gaming Guidelines.

j baji reserves the right to modify or update this privacy policy at any time. For significant changes, a notice will be posted on the site and registered users may be informed by email.

Continuing to use the site after any changes means you are agreeing to comply with the new policy. It is therefore recommended that you check this page regularly.

For more details on any aspect of this policy, you may find answers on our FAQ page.

If you have any questions, concerns, or requests regarding this privacy policy, please contact j baji:

• Live Chat: Immediate assistance is available 24/7 via live chat from any page on the site.
• Email: [email protected]

For requests related to personal information, we may ask for certain details to verify your identity. This is to ensure we are disclosing information only to the correct person.

To learn more about j baji, visit our About Us page.